Support merchant account management activities, including reviewing business profiles, products, and services to identify opportunities for pricing adjustments, rate revisions, and business improvements.
Provide sales administration and operational support to the Sales and Business Development teams, including preparing reports, tracking activities, and maintaining documentation.
Maintain accurate merchant records, databases, reports, and operational files to support business requirements.
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SLA & Daily Queue Management: Efficiently process and settle allocated daily assessment queues within strict, given timeframes.
We are seeking a detail-oriented Credit Admin Assistant to join our Sales Assessment team as a key gatekeeper of our operational and credit evaluation integrity.
In this role, you will be responsible for validating customer applications, auditing supporting documents, and conducting direct verification calls to ensure all submitted data is genuine, complete, and compliant with company criteria. This position is ideal for candidates with a background in credit administration, documentation auditing, or data processing who excel in fast-paced, SLA-driven environments.
Analyze information thoroughly and ensure accurate data provided to the management to make an effective decision.
Responsible for report tracking process and assist in preparation of presentation slides, if needed.
Collaborate and build strong working relationships with various internal stakeholders; Wealth Investment and product teams, PFS compliance, Sales Channels, HR L&D, Marke,ting & Communications and Operation.
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