Responsible for regular follow-up visits with existing customers to understand their user experience, transaction needs, and feedback, thereby maintaining strong client relationships.
Track customer transaction progress and assist in resolving common issues during registration, ordering, payment, and fulfillment to enhance customer satisfaction.
Assist in implementing customer tiering management, focusing on high-value clients to drive repeat purchases and increase transaction volume.
...
We are looking for revenue-driven Marketing Experts with strong solution-selling skills. The role involves understanding advertisers’ business goals and recommending the right advertising solutions to help them grow. This is a client-facing, outbound sales role focused on revenue growth and product adoption.
*Key Responsibilities*
* Contact new and existing advertisers/agencies via phone, chat, and email
...