Typical shift duties include opening and closing procedures, restocking, table resets, taking and processing orders, and professionally handling guest enquiries and feedback.
Placement into Captain or Crew roles is based on experience, attitude and on-shift performance, and we provide training and clear progression paths for candidates who grow with us.
Advance your leadership skills by running shifts as Captain, managing team assignments and handling on-the-spot coaching. Receive practical feedback to improve supervision and communication....
Willingness to Learn
Teamwork
Customer Service
Food Safety & Sanitation
Presenting Menus
Multitasking
Conflict Resolution
Time Management
Social Perceptiveness
Coordinating
Maintain a clean and organized work environment, including the coffee bar, service areas, and dining space, adhering to strict food safety and hygiene protocols.
Assist with food preparation and plating of menu items such as brunch dishes, rice bowls, and pasta, ensuring presentation meets café standards.
Engage with customers in a friendly and professional manner, addressing inquiries, resolving complaints, and fostering a positive dining experience....
Develop, coordinate, and conduct safety training programs for all employees, covering topics such as hazard communication, emergency procedures, safe work practices, and the correct use of equipment.
Lead and manage emergency response planning, including drills and simulations, to ensure preparedness for various scenarios such as fires, medical emergencies, and chemical spills.
Investigate all accidents, incidents, and near misses, determining root causes, documenting findings, and implementing preventative measures to avoid recurrence....