Creates export documents including, but not limited to, commercial invoices, shipper’s letters of instruction, carrier waybills, and shipper’s export declaration for each international shipment.
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Palletized shipments Collection Coordination: Follow up with pallet shipments requests and send daily email pre-alerts on pallet shipments exports.
Missed Pickups: Follow up on missed PU cases, supporting the Customer Experience coordinator (CEC).
Support Tasks: Assist the CEC coordinator with package location, delivery, supplies requests. Provide support for Driver Follow up, Delivery Change Request, and undelivered packages follow-ups via email or phone.
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Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Responsible for office administration and maintenance work including safety and security needs.
Carry out administrative duties such as filing, typing, copying, binding, scanning, tagging and labelling.
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