To execute and responsible for the task of marketing operation such as organise, implement, monitor, report, develop, and improve sales marketing including technical support meeting to customers requirement, satisfaction and safety.
Replying email from the customers
To assist in organizing and analysing yearly market survey.
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You will drive continuous improvement in customer satisfaction related to order fulfillment and delivery performance, while maintaining a strong understanding of company revenue recognition policies and their impact on logistics execution.
You will collaborate with the Country Supply Chain Director and Procurement Head to finalize transportation and 3PL contracts, ensuring alignment with service, cost, and compliance objectives.
You hold a degree in Business Administration, Supply Chain Management, or a related discipline.
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Stakeholder Interaction & Operational Support - You will act as the key operational contact, supporting order and stock inquiries while coordinating with 3PL, transport providers, and internal teams. All decisions and reporting remain centralized in Kuala Lumpur.
Reporting & Analysis - You will deliver regular performance dashboards (ETA, OTIF, inventory, throughput), track SLA adherence, highlight issues, and support data-driven decision-making.
Monthly and Quarterly Business Review Participation & Strategic Input - You will support business reviews by presenting KPIs, highlighting risks, and providing recommendations.
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You will drive continuous improvement in customer satisfaction related to order fulfillment and delivery performance, while maintaining a strong understanding of company revenue recognition policies and their impact on logistics execution.
You will collaborate with the Country Supply Chain Director and Procurement Head to finalize transportation and 3PL contracts, ensuring alignment with service, cost, and compliance objectives.
You hold a degree in Business Administration, Supply Chain Management, or a related discipline.
...