Display bakery items and products on shelves and counters to attract customers
Collaborate effectively with team members to achieve common goals, including assisting with stocktaking, inventory management, and daily store operations.
Handle customer complaints and resolve issues promptly and professionally, escalating complex situations to the supervisor when necessary
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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