Review and improve retail operation workflow in regards to ordering, returning goods and matters relating to enhance retail operation.
Ensure that pharmacy stocks are kept in good condition and comply to shelf-life parameters. Ensures that a system of monitoring product expiry date is in place to reduce wastage.
Monitor closely the financial and service performances of the retail operations. Regularly update HOD on retail outcome and action plans to address gaps (if any) to improve the financial and service performance.
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