Equipped with industry knowledge to stay updated on the latest trends, best practices, and regulations.
Familiar with the products, categories and segments as well as aware of the legal, ethical, and environmental implications of merchandising decisions.
Stay abreast of industry trends in furniture and home decor to continuously improve visual merchandising standards and customer shopping experience.
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Maintain and service assigned distributor, retailer, reseller, and channel accounts, including regular follow-up on orders, stock availability, delivery status, product information, pricing updates, payment status, and operational matters.
Develop new distributor, retailer, reseller, corporate buyer, or channel accounts as assigned or approved by Management.
Assist in product listing, SKU setup, pricing preparation, promotion setup, merchandising display, product arrangement, and sales channel execution.
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Provide guidance and support to retail operations teams on employment legislation, company policies, and best HR practices.
Represent the Company in discussions with employees, external authorities, and legal representatives where required.
Monitor and ensure compliance with Malaysian employment laws and regulations, including Employment Act, Industrial Relations Act, and other relevant legislation.
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Liaise with sales promoters on all matters related to Company’s roadshows and exhibitions, transport and other claims. Prepare timely the sell-out quantities by units and value after each roadshow in excel file template to pass on to accounts. Provide monthly sales report of roadshow performance .
Coordinate promoters’ requests for testers and samples for outlets and maintaining a record of testers issued and monitor their replenishment
Monitor the sales order transactions by checking availability of stocks in Zuellig, and assist in the transfer of stocks to Zuellig if stocks are low. If stocks delivery to customer is unfulfilled initiate investigation why not delivered
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Outstation Operations: Conduct regular, planned outstation visits to Pahang to service existing accounts, audit shelf displays, and secure new retail partnerships.
Client Relationship Management: Build and maintain strong, lasting relationships with retail store managers, purchasers, and local distributors to secure prime merchandising space.