System & Product Knowledge: Be proficient in systems like OnQ PM, Delphi FDC, and The Lobby, while maintaining strong knowledge of hotel offerings and the local area.
System & Product Knowledge: Be proficient in systems like OnQ PM, Delphi FDC, and The Lobby, while maintaining strong knowledge of hotel offerings and the local area.
Provide on-site support during events, premieres, launches, and entertainment activities to ensure smooth guest management and positive public engagement.
To ensure that all reservations are recorded following established procedures with full and clear information and that they are accurately and promptly onto the system.