Compliance & Audits: Support HACCP, HALAL, MeSTI, and GMP documentation from a product formulation and R&D standpoint. Maintain strict traceability records.
Cross-Functional Work: Partner with the Central Kitchen (CK) Manager to set up QC floor checkpoints and evaluate factory equipment like mixers and blast freezers.
Hands-on product development experience at a pizza restaurant OR a bakery (at least one is strictly required).
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Conduct thorough, relevant research on industry topics, viral trends, and client data to back up all copy and caption writing.
Produce error-free content that strictly adheres to the clients' style guidelines, brand tone, and grammatical standards (you will become a meticulous proofreader!).
Collaborate closely with the Graphic Design team and the wider account service team to develop integrated content that slays.
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Assist clients with SST registration, deregistration, refund applications, exemption matters, and voluntary disclosures.
Handle SST audits, reviews, and enquiries conducted by the Royal Malaysian Customs Department (RMCD), including preparing audit documentation, responding to tax queries, and liaising with the authorities.
Identify indirect tax risks and recommend practical solutions to enhance compliance and minimise tax exposure.
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You'll own the client relationship, drive the strategy, and make sure everything that goes out is sharp and on-brief. Day-to-day: developing social strategies to build hype around product campaigns, analysing performance data, and managing a team of designers and content creators.