Conduct tender presentations and support the entire bidding process.
Achieve assigned sales targets for commercial and industrial(C&I) solar PV projects.
Work closely with the Solar Project Management, Operations& Maintenance (O&M) team, and EPC contractors to ensure successful project implementation.
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Create version control systems to track updates and changes. Ensure all documentation is current, accurate, and accessible to relevant teams. Train field teams on proper documentation standards and protocols.
Acknowledge customer complaints within same business day. Investigate complaints thoroughly and provide initial assessment. Develop tailored solutions addressing the specific complaint and preventing recurrence. Follow up with customers post-resolution to confirm satisfaction
Maintain good tracking of ticket templates for different O&M service types (PM, breakdown, complaint, inspection). Establish field mappings for customer info, asset details, service history, and resolution tracking
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Proactive Talent Pipelining: Identify potential candidates, maintain accurate talent databases, and nurture early talent communities to build sustainable pipelines.
Market Intelligence & Insight: Bring authentic market intelligence to talent conversations, equipping the business with actionable insights for a competitive edge.
Operational Excellence & Compliance: Safeguard recruitment precision by ensuring all hiring activities are fully compliant, well-documented, and data-driven to enable sound decision-making.
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