Collaborate with internal teams, including the technical support department and product specialists, to address customer requirements and provide solutions to their needs.
Attend exhibitions, meetings, and events to represent the company and its products and services.
Prepare and deliver sales proposals and presentations to prospective clients.
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Develop deep insights into the Malaysia mobile gaming market, player culture, platform trends, and competitor dynamics. Leverage community feedback, user research, and data analysis to generate localized market insights and operational recommendations that support version launches and long-term user growth.
Develop communication rhythms and content strategies around product updates, seasonal milestones, festive campaigns, and brand partnership initiatives, tailored to Malaysia’s multilingual and multicultural player ecosystem, in order to improve reach efficiency and strengthen brand affinity across different player segments.
Integrate local resources across media, creators, universities, commercial districts, brands, and offline channels to drive the execution of fully integrated online-to-offline marketing initiatives, while building reusable localized marketing methodologies for the Malaysia market.
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Develop deep insights into the Malaysia mobile gaming market, player culture, platform trends, and competitor dynamics. Leverage community feedback, user research, and data analysis to generate localized market insights and operational recommendations that support version launches and long-term user growth.
Develop communication rhythms and content strategies around product updates, seasonal milestones, festive campaigns, and brand partnership initiatives, tailored to Malaysia’s multilingual and multicultural player ecosystem, in order to improve reach efficiency and strengthen brand affinity across different player segments.
Integrate local resources across media, creators, universities, commercial districts, brands, and offline channels to drive the execution of fully integrated online-to-offline marketing initiatives, while building reusable localized marketing methodologies for the Malaysia market.
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You have strong executive presence and commercial acumen, with the ability to influence senior stakeholders, shape strategy and drive change across multiple markets.
Prior experience in Insurance Operations with exposure to regulated financial services environments will be highly advantageous.
Effectively manage and grow channel partners and distributorships
Develop and execute detailed action plans and management operating system with Segment Sales teams, Integrated Supply Chain (ISC), Customer & Product Support (C&PS) and Engineering to achieve revenue and operating income targets for aftermarket sales in the APAC region
Ensure operational effectiveness of Customer Core Teams (CCT)
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Manage end-to-end influencer marketing projects from conceptualization to execution and reporting
Identify the right Key Opinion Leaders for different objectives, negotiating budgets with them for both short-term campaigns and long-term relationships
Provide accurate and up-to-date profiles of KOLs to support marketing strategy and tactics.
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Support delivery of business and functional strategies through advising, educating and influencing on a wide range of programme deliverables.
Provide proactive support to end users through providing quick resolution to end to end programme queries encompassing processes, strategies, systems and the organization.
Develop and deploy programme management training and awareness sessions supporting existing needs and new initiatives.
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Build trusted relationships with customer stakeholders ranging from application owners, infrastructure teams, IT operations, platform engineering, procurement, and software asset management teams through to CIOs, CTOs, CISOs, and executive sponsors.
Develop and execute account plans to identify, qualify, and close new business opportunities.
Maintain accurate pipeline management, forecasting, and opportunity progression.
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Identify, help define, and manage customer expectations around technical projects that are needed to develop sales, strengthen our competitive position, and deliver new value to our customers
Establish strong business relationships with direct customers / business partners (distributors)
Provide monthly reporting of customer activities, opportunity management, territory challenges, technical services needed, and customer forecasts into our industrial S&OP demand plan.
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Develop and implement acquisition, referral and Priority Banking customer upgrading strategies to sustain growth in the number of Priority Banking customers in the bank.
Collaborate strategically with Management teams of other business segments and sales channels to solicit high net worth referral, upgrade and business opportunity.
Responsible for achieving targets and contributing towards the Priority Banking business, in line with the bank’s Retail Wealth Management Strategy.
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Guide our managers and employees with a learn and develop mindset in a high performing environment
You should be curious and able to question the status quo with your stakeholders, work with them and define solutions to old problems
As a trusted HR advisor to the business, you should have performed a people partnering role in a fast-paced company and managed a tech portfolio ideally with software engineers
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