Job Summary

We are seeking a detail‑oriented and results‑driven T2 Recovery Officer to oversee outstanding accounts and ensure timely collection of payments while maintaining positive customer relationships. This role supports the end‑to‑end collections process, including customer engagement, dispute resolution, and coordination with internal stakeholders to achieve operational efficiency.

Key Responsibilities

Manage assigned customer accounts to ensure timely collection of outstanding balances.
Monitor aging reports, prioritize high‑risk accounts, and escalate cases when necessary.
Negotiate payment arrangements and settlement terms for complex or high‑value cases.
Contact customers via phone and email to resolve overdue invoices.
Investigate and resolve billing discrepancies, disputes, and escalated issues.

Job Requirements

Minimum 2–3 years of experience in collections or accounts receivable.
Strong understanding of billing and collections processes
Excellent communication skills (verbal and written)

Benefits

Attractive Commission
Office Working Environment
Medical & Dental Benefits
Career Growth & Development Opportunities
Friendly & Collaborative Work Culture

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

Free parking
Opportunities for promotion
Professional development

Work Location: In person

1 Recovery Officer Jobs in Pasir Gudang - October 2026 - High Salaries

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T2 Recovery Officer