To ensure all owners’ accounts related files are in order and up to date. All files to be properly indexed and available to relevant parties concerned for review, etc.
To prepare monthly billings on time which include service charges, water and utility charges, insurance, rental of common properties and all related charges.
To follow up and collect all payments including service charges, water and utility charges, rental of common property and all other payments.
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
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