Lead the APAC business continuity team — set direction, manage performance, develop capability, and hold accountability for programme quality across all markets
Serve as the ambassador for business continuity to local stakeholders and leadership - provides expert guidance to country business continuity leads and senior management; serve as the primary escalation point for all significant operational incidents and crises in the region
Engage APAC regional leadership, country CEOs, and risk committees directly on programme maturity, material risk, and development deliverables
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Upgrades & Maintenance: Plan, test, and execute application upgrades, patches, and system maintenance activities to ensure continuous service availability and performance.
Business Alignment: Partner with internal functional business leaders and end-users to analyse business processes, translate requirements into technical configurations within the COTS systems, manage change requests and implementation.
Compliance & Security: Work closely with the Information Security Specialist to ensure application configurations meet internal security standards, data privacy regulations and healthcare-specific compliance requirements.
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