• Discover the Mechanics of Mega Sales Campaigns: Gain backstage insights into how major e-commerce sales campaigns (Payday Sales & Mega Sales) are executed, including backstage coordination for high-energy TikTok Live sessions.
• Understand End-to-End Fulfillment & Logistics: Gain firsthand understanding of supply chain workflows — discovering how thousands of daily parcels are processed, verified, and dispatched nationwide.
• Hone Professional Digital Customer Communication: Learn best practices in managing customer interactions and delivering positive online shopping experiences.
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Maintain and organise digital files, internal SOPs, workflows, FAQs and knowledge base to support operations.
Assist in generating e-commerce reports/data (sales, stock, performance) and provide administrative support to the e-commerce team.
Ensure compliance with company standards & quality control (as Desince emphasises product quality with ready stock, fast delivery and competitive pricing)
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