The ID Coordinator is responsible for coordinating and monitoring all interior design and fit-out works at the construction site to ensure that the works are executed in accordance with approved interior design drawings, specifications, materials, quality standards, and project requirements. The role works closely with the Interior Designer, Architect, Project Manager, consultants, contractors, subcontractors, suppliers, and site teams to ensure smooth coordination and timely completion of interior works.
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
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Build and maintain strong relationships with customers, acting as a key discussion partner and influencing decision-makers at tactical and strategic levels.
Take ownership of the accuracy and validation of service pricing, ensuring solutions are cost-effective and meet margin targets.
Act as a business advisor, helping customers understand the value of services and persuading them to award follow-up contracts.
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