Analyze and resolve GR/IR discrepancies, unmatched transactions, aged balances, and P2P-related exceptions.
Manage stakeholder and vendor queries through ticketing platforms, email, and other support channels, ensuring resolution within agreed SLAs.
Investigate operational and system-related issues, working closely with Procurement, Logistics, Finance, Business Users, and technical support teams to identify and implement solutions.
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Compliance: Meeting compliance requirements including fulfilling CPD (Continue Professional Development) hours, adhere to high level of professionalism and other criterias as required by authorities
Client Advisory: Analyse clients’ financial needs and recommend suitable financial solutions including insurance, investment, retirement, debt management, risk management and estate planning.
Continuous Professional Development: Participate in training, coaching sessions, meetings and continuous development programs provided by the company or providers
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