Ensure API reliability, versioning, and backward compatibility across services
Drive workflow reliability by improving failure handling, retry mechanisms, and state management for long running and asynchronous processes
Oversee data integrity and performance across CRM/OM domains, guiding SQL optimization and ensuring consistency across order, provisioning, and billing flows
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Build strong relationships with customers, contractors and other key stakeholders, acting as the senior escalation point for major operational and commercial matters.
Partner with Sales and Commercial teams on new opportunities, bids, project planning and business growth.
Establish scalable operational processes, governance and performance standards as the Malaysia organisation continues to grow.
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Assist in identifying design gaps, constructability issues and potential technical risks and escalate to the Manager/Project Manager where required.
Monitor and supervise civil and structural construction activities including earthworks, piling, foundations, roads, drainage, structural works, fencing, buildings and other related works.
Ensure site works are carried out in accordance with approved IFC drawings, specifications, method statements, Inspection and Test Plans (ITPs) and quality requirements.
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· Responsible for process development, setup, optimization, and continuous improvement for Polishing, Automatic Sandblasting, and Ultrasonic Cleaning processes.
· Support machine installation, setup, commissioning, trial runs, process qualification, production transfer, and mass-production ramp-up.
· Establish, optimize, and maintain process parameters to achieve product quality, productivity, and customer requirements.
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Review and coordinate systems including electrical, ACMV, fire protection, plumbing and sanitary, ELV, ICT, security, lift, solar PV and utility infrastructure.
Coordinate M&E services with architectural, C&S and infrastructure works to avoid clashes and abortive works.
Review BIM, CSD, shop drawings, penetration drawings and builders works requirements.
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