Support sales representatives and channel partners in processing orders and returns, including managing order processing for pharmacies and supervising the order and delivery process with third-party warehouses and forwarders
Track orders and resolve customer inquiries about products, prices, delivery, availability, and features
Receive and issue calls for personalized customer service and resolution
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Prepare project performance reports and coordinate meetings with relevant disciplines and stakeholders to ensure project objectives and deliverables are achieved.
Minimum Degree in Engineering discipline.
Minimum 5 years of working experience in oil & gas industry
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Support the implementation and review of internal controls, identify process improvement opportunities, drive finance automation initiatives, and provide support during internal and external audits.
Provide financial analysis support and assist with other finance-related duties as required.
Provide contract updates per customer and sales teams requests (add items, delete items, term changes, etc.) & work with Pricing & Business Operations team. Work directly with external customers to manage the contract modification process and set expectations.
Provide support to customers by coordinating with our finance department in answering any billing or invoicing questions.
Provide requested customer reporting on required regular customer requested cadences.
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