Full Stack EngineeringFrontend: React, Next.js, TypeScript, modern component architectures, state management, real-time and streaming AI interfaces, agent activity and execution interfaces, data visualization.Backend: Node.js, TypeScript, Python, REST APIs, GraphQL, WebSockets and streaming, event-driven architectures, background workers, job queues, distributed systems, authentication and authorization.
Distributed SystemsDesign systems that reliably execute thousands or millions of AI and data-processing tasks. Kubernetes, Docker, Cloud Run and serverless, message queues, Redis, Kafka or equivalent, distributed job processing, concurrency management, rate limiting, retries, idempotency, fault tolerance, observability. You know how to build systems that stay reliable when agents fail, APIs time out, models hallucinate, or downstream services go away.
Data & Learning InfrastructureBuild the infrastructure agents need to learn from historical executions. PostgreSQL, BigQuery or equivalent data warehouses, ClickHouse or analytical databases, vector databases, embeddings, retrieval systems, event logs, feature stores, analytics pipelines, data ingestion.
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Sebagai Crew Restoran, anda memainkan peranan penting dalam menyampaikan pengalaman pelanggan yang terbaik. Anda bertanggungjawab dalam pelbagai tugasan termasuk menyediakan makanan, menjaga kebersihan, dan memberikan layanan pelanggan yang mesra dan profesional.
Tanggungjawab Utama:
Memberi Layanan Pelanggan yang Mesra dan Sopan
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Act as the business focal point for ERP access management and security, including ownership and continuous improvement of Job Archetypes, business roles, and governance.
Partner with Enterprise Access Management and IT teams to ensure access provisioning, security controls, compliance activities, and access reviews are completed effectively and on time.
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Field force & cross-functional integration: Work closely with Sales, Medical and Market Access teams to connect omnichannel plans with customer- and account-facing execution, enable adoption of relevant tools/content and incorporate field insights into continuous optimization.
Launch readiness & performance optimization: Support launch and indication-expansion readiness through integrated channel planning; establish KPIs and dashboards to assess reach, engagement and channel effectiveness and translate insights into timely actions.
Cross-functional execution & governance: Orchestrate omnichannel initiatives across a complex stakeholder environment, ensuring timely execution, appropriate use of resources and adherence to GSK promotional, privacy, digital, medical and governance requirements.
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Field force integration: Work closely with Sales leadership and field teams to integrate omnichannel plans with customer-facing execution, enable adoption of relevant tools and content, and use field insights to continuously improve customer journeys.
Performance optimization: Establish appropriate KPIs and dashboards to measure reach, engagement, conversion and channel effectiveness; translate performance insights into actions and continuously optimize customer journeys, channel mix and investment.
Cross-functional execution & governance: Lead cross-functional orchestration of omnichannel initiatives, campaigns and launches, ensuring timely execution, appropriate use of resources and adherence to GSK promotional, privacy, digital and governance requirements.
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Ensuring full bid governance and documentation control, maintaining accurate records, assumptions, decisions, and version history in compliance with internal audit requirements.
Conducting customer-facing commercial discussions, including terms & conditions, clarifications, and negotiation inputs to support Sales.
Monitoring and reporting bid progress, providing structured updates, dashboards, and post-bid win/loss analyses to support continuous improvement.
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Ensure API reliability, versioning, and backward compatibility across services
Drive workflow reliability by improving failure handling, retry mechanisms, and state management for long running and asynchronous processes
Oversee data integrity and performance across CRM/OM domains, guiding SQL optimization and ensuring consistency across order, provisioning, and billing flows
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Partner with Business Unit Heads to drive revenue growth, market expansion and new business opportunities through market research, competitor analysis and go-to-market strategies.
Lead corporate communications and PR, including media relations, corporate announcements, key messaging, reputation management and crisis communications.
Oversee marketing campaigns, corporate events, exhibitions,launches and promotional activities across business units.
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To responsible for sales growth and customers development of assigned Market Sector, Key Customer and New Market Development.
To lead, direct & provide training to a team of staff in penetrating target markets and meeting sales target, developing new opportunities and enhancing customer relationship.
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Budgeting: support in data collection from divisions, input and prepare budget templates inclusive of cost allocation processes for management discussion and submission/uploading budget templates following Global timeline and instructions
Audit and Tax Support: Support in providing requested data and reports to ensure audit results, direct and indirect tax returns and submission are carried out timely and accurately.
Cash Flow Management: prepare and update cash flow template as assigned
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