Conduct investigation on customer complaint; non-conformance issued and feedback. Attending to complaints immediately upon received from customer on any quality issues.
Collect and compile quality data, for analysis, fact finding and improvement.
Prepare reports to communicate outcomes of quality activities.
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Conduct investigation on customer complaint; non-conformance issued and feedback. Attending to complaints immediately upon received from customer on any quality issues.
Collect and compile quality data, for analysis, fact finding and improvement.
Prepare reports to communicate outcomes of quality activities.
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Assist the Product Manager in setting up quality standards, procedures, and manpower plans while ensuring daily operations strictly comply with ISO standards, food safety regulations, and statutory requirements.
Perform external product testing for customers upon request, support staff training and development, and proactively evaluate and report unsafe workplace conditions.
Bachelor's degree in Chemical Engineering, Chemistry, Science, or a related field.
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