Collaboration: You won’t be alone! Work closely with production teams, engineers, and supervisors to enhance product quality. Your insights will shape our processes.
Continuous Improvement: Be at the forefront of innovation. Help create new samples for product development. Your ideas matter!
Detective Mode: Spot unusual activities and report them promptly. You’re our quality detective!
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Collaboration: You won’t be alone! Work closely with production teams, engineers, and supervisors to enhance product quality. Your insights will shape our processes.
Continuous Improvement: Be at the forefront of innovation. Help create new samples for product development. Your ideas matter!
Detective Mode: Spot unusual activities and report them promptly. You’re our quality detective!
...
Solid background in quality assurance practices specific to the food industry.
Excellent attention to detail, problem-solving skills, and a proactive mindset.
Assist in the implementation, maintenance, and improvement of the Quality Management System (QMS) in compliance with ISO 9001, FSSC 22000, HACCP, and GMP standards.
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Performs and documents initial reportability decisions on complaints in accordance with regulations (US FDA) and international regulations (MEDDEV Vigilance, Health Canada, and others as applicable) and company procedures; Elevate complaints that require additional review for regulatory reporting.
Verify that the correct number of complaints have been opened to address all of the issues identified in the complaint description. If required, generate additional complaint records to document all of the issues listed in the complaint description.
Ensure that all complaints requiring customer responses are properly addressed, as assigned; drafts and documents the response in the complaint file.
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