Conduct sensory evaluations and coordinate laboratory testing where required.
Identify, document and promptly escalate non-conforming materials, products or processes. Ensure affected stock is identified and held pending an authorised decision.
Investigate quality issues, support root-cause analysis and follow up on corrective and preventive actions.
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Defect Containment: Identify, document, and segregate non-conforming or defective materials. Issue non-conformance reports (NCRs) and immediately communicate quality issues to production supervisors.
Process Compliance: Ensure all manufacturing processes adhere to internal standard operating procedures (SOPs) and industry regulatory standards (e.g., ISO 9001).
Continuous Improvement: Assist the engineering team in root-cause analysis for recurring defects and suggest improvements to minimize waste and rework.
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Analyse automation test results meticulously to identify trends, enhance test effectiveness, and support ongoing process improvements.
Conduct manual testing activities including functional, smoke, regression, integration, performance, load, and security tests as required by project needs.
Document and track defects using established defect management systems while collaborating closely with developers for swift resolution.
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Execute functional, system integration, end-to-end and regression testing.
Support UAT, FAT and PAT activities, including test data preparation, test cases, scenario walkthroughs, execution monitoring, defect clarification, retesting and collection of sign-off evidence.
Identify, document and track defects with clear reproduction steps, actual and expected results, severity, supporting evidence, and links to the RTM.
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Assist in the maintenance and execution of IATA Pool-related programs such as IFQP and IDQP
Assist in implementing the compliance monitoring framework to identify and address potential non-conformities with CAAM regulations, organization-approved policies, and industry best practices.
Provide support in gathering information and reporting compliance status to senior management.
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Master Complex Problem Solving: Collaborate with cross-functional teams to diagnose complex network incidents, performing deep root-cause analysis to prevent recurrence
Maximize System Reliability: Define and maintain Service Level Objectives (SLOs) through advanced telemetry and streaming analytics to ensure "five-nines" availability
Influence Strategic Roadmaps: Translate technical roadmaps into business value for stakeholders and steer vendor product evaluations to align with long-term strategy
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