Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
Restaurant Management
Staff Training and Development
Inventory Management
Customer Service Excellence
Operations Management
Food Safety and Sanitation
Team Leadership
Conduct sensory evaluations and coordinate laboratory testing where required.
Identify, document and promptly escalate non-conforming materials, products or processes. Ensure affected stock is identified and held pending an authorised decision.
Investigate quality issues, support root-cause analysis and follow up on corrective and preventive actions.
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Defect Containment: Identify, document, and segregate non-conforming or defective materials. Issue non-conformance reports (NCRs) and immediately communicate quality issues to production supervisors.
Process Compliance: Ensure all manufacturing processes adhere to internal standard operating procedures (SOPs) and industry regulatory standards (e.g., ISO 9001).
Continuous Improvement: Assist the engineering team in root-cause analysis for recurring defects and suggest improvements to minimize waste and rework.
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· Ensure the QA/QC system in place are relevant, efficient and effective at all time.
· Ensure each product specs and quality standard, printing and packaging material etc requirement.
· Review and ensure each in-line and pre-shipment inspection report are clear, complete and compliance with procedures, requirement and expectation from the customers.
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Actively support ISO 13485 and WHO Quality System requirements, including document control, internal audits, deviation handling, CAPA, and change control.
Perform ad hoc tasks and projects as assigned by management to support team objectives and business needs.
Diploma or higher in Biotechnology, Chemistry, Microbiology, or a related field.
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Assist in the maintenance and execution of IATA Pool-related programs such as IFQP and IDQP
Assist in implementing the compliance monitoring framework to identify and address potential non-conformities with CAAM regulations, organization-approved policies, and industry best practices.
Provide support in gathering information and reporting compliance status to senior management.
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Keep abreast of University policies, procedures and developments in internal auditing, and perform other audit-related duties as assigned.
Assist the Head in implementing quality assurance activities and ensuring compliance with University policies, MQA, JPT and other regulatory requirements.
Support the preparation and submission of documentation for programme accreditation, renewal, approval, changes and other regulatory requirements, including MQA and JPT applications.
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