Own the quality engineering framework, including automation tooling, test architecture, CI/CD integration, reporting, and quality gates.
Identify opportunities to leverage AI and intelligent tooling to optimise test coverage, improve root cause analysis, support risk-based testing, and reduce manual effort.
Drive release confidence through measurable quality indicators, including defect leakage, automation coverage, flaky test reduction, execution stability, and production incident trends.
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Act as the main point of contact, fully responsible for handling quality system audits, process audits, and product audits from domestic and international clients.
Lead preparation before audits, coordination and clarification during audits, and preparation of corrective action reports and follow-up verification after audits.
Analyze and translate customer quality requirements and standards to ensure internal processes align with customer expectations.
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