Ensure inspection and testing results are properly recorded, reviewed, and entered the applicable quality system/ MES with complete supporting documentation.
Serves as an advocate for our customers on quality-related topics with the ability to effectively interact at all levels of customer organizations, including executive levels. Manage key customer complaint resolution processes while cooperating customer audits and implement world class quality practice in order to enact continuous improvement in all our manufacturing sites.
Support Test Method Validation (TMV), process validation activities (IQ/OQ/PQ), ensuring protocols, acceptance criteria, and documentation meet regulatory and QMS requirements.