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500+ Quality Control Jobs in Kuala Lumpur - August 2026 - High Salaries
Showing 591 jobs results for
"quality control"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Assist in coordinating safety and compliance & quality assurance awareness programme and initiatives.
- Assist in coordinating the SMS activities as instructed by MAB Management.
- To conduct Compliance & Quality Assurance oversight audits and monitors the implementation of effective corrective actions. ...
Posted
19 days ago
Undisclosed
KL City
- CSAT & Root Cause Analysis: Analyze CSAT/DSAT feedback and audit findings to identify key drivers, root causes, and recurring trends.Translate insights into clear problem statements and improvement opportunities.
- Training & Capability Building: Collaborate with the Training team to design and deliver targeted refreshers based on QA findings, focusing on product knowledge, communication, and critical thinking skills.
- Process & Experience Improvement: Partner with Operations, Product, and relevant stakeholders to identify process inefficiencies and recommend enhancements that improve turnaround time, resolution quality, and overall customer experience. ...
Posted
14 days ago
MYR6,000 - MYR9,000 Per Month
KL City
- Requirements
- Responsibilities：
- Perform structured quality reviews of identity verification cases (document and biometric)to assess decision accuracy and identify errors, process gaps, and system limitations ...
Posted
20 days ago
Undisclosed
KL City
- Collaborate with Product, Engineering, DevOps, and Compliance teams to ensure quality is embedded throughout the SDLC.
- Establish test plans, test cases, test scripts, and traceability matrices.
- Ensure robust regression testing, performance testing, security testing, and compliance validation, particularly in the context of financial and regulatory standards. ...
Posted
a month ago
Undisclosed
KL City
- Ensure quality assessments are conducted accurately, objectively and supported by sufficient evidence.
- Maintain the integrity of QA methodologies, scorecards, sampling approaches, and review standards.
- Team Leadership & Capability Development ...
Posted
15 days ago
Undisclosed
KL City
- Develop training modules and SOPs for call center agents specific to Meet & Greet offerings and protocols.
- Work with key service partners and internal operations teams to streamline processes and improve guest experience.
- Support and drive initiatives to streamline processes, reduce costs, and enhance productivity across ALLWAYS locations. ...
Posted
9 days ago
Lam Research Salzburg GmbH
Undisclosed
KL City
- Utilize Python and AI tools to build and improve automated QC processes
- Support continuous improvement initiatives through data analysis
- 2–3 years of experience in Data Analysis or Quality Control (QC) ...
Posted
a month ago
Undisclosed
KL City
- Participate in Call Calibration of quality monitoring standards with all team leaders and agents.
- Share gaps observations and results.
- Provide feedback and suggestions on improvement opportunities. ...
Posted
11 days ago
Undisclosed
KL City
- Test smart contract interactions, event handling, and on‑chain/off‑chain data synchronization
- Drive exploratory, functional, and regression testing using structured documentation and deep product knowledge
- Identify, log, and track reproducible issues with precision using Jira or similar tools ...
Posted
17 days ago
Undisclosed
KL City
- Anyone fascinated by memory, human relationships, and what makes a conversation feel real
- Conduct rich, sustained test conversations with the AI, drawing on detailed narratives and observations to evaluate conversational quality
- Assess whether the AI maintains context within a conversation and recalls information accurately across sessions ...
Posted
22 days ago
Undisclosed
KL City
- QA Team Leadership & People Management
- Lead, coach, and develop a team of QA analysts and specialists, fostering a high-performance and accountable culture
- Set clear performance goals, conduct regular 1:1s, performance reviews, and career development planning ...
Posted
22 days ago
Undisclosed
KL City
- Health & Well-being Support
- Career Advancement & Development Programs
- Team-Oriented & Inclusive Workplace ...
Posted
a month ago
Undisclosed
Malaysia
- Identify, log, track, and verify defects, working closely with developers and business analysts to ensure timely resolution.
- Perform end-to-end testing of insurance business processes, including policy administration, underwriting, claims, billing, and customer servicing.
- Ensure applications comply with Bank Negara Malaysia (BNM) regulatory requirements and business policies. ...
Posted
18 days ago
Undisclosed
KL City
- Location: Kuala Lumpur, Malaysia
- Experience: 4+ Years
- We're looking for experienced Automation Testers to join our growing team! If you're passionate about quality assurance and have strong automation testing expertise, we'd love to hear from you. ...
Posted
a month ago
Undisclosed
KL City
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process. ...
Posted
13 days ago
Undisclosed
KL City
- Identify, log, track, and verify defects, working closely with developers and business analysts to ensure timely resolution.
- Perform end-to-end testing of insurance business processes, including policy administration, underwriting, claims, billing, and customer servicing.
- Ensure applications comply with Bank Negara Malaysia (BNM) regulatory requirements and business policies. ...
Posted
19 days ago
MYR5,400 - MYR5,500 Per Month
KL City
- WITH BACHELOR DEGREE
- 2-3 years’ experience in a Life Insurance contact centre, with at least 1 year in quality assurance or monitoring role (calls).
- Industry: Life Insurance Contact Centre ...
Posted
13 days ago
Undisclosed
KL City
- Documentation: Prepare and maintain basic QA documentation (test cases, results, reports).
- Learn Automation: Contribute to maintaining or extending existing automation scripts.
- Collaboration: Work closely with senior QAs and developers to ensure proper defect communication. ...
Posted
20 days ago
Undisclosed
KL City
- Analyze production logs and real-user behavior to proactively identify quality gaps
- Create and maintain detailed test cases, checklists, and QA documentation
- Collaborate with engineering and DevOps teams to ensure reliable CI/CD test coverage ...
Posted
24 days ago
Undisclosed
KL City
- Participate in requirement analysis and provide input on testability.
- Create and maintain test documentation, including test plans, test cases, and test reports.
- Perform regression testing and ensure product stability across releases. ...
Posted
a month ago
Inter Island Group Sdn Bhd
Undisclosed
KL City
- Identify, document, track, and verify software defects.
- Analyze test results and provide clear reports on software quality.
- Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives. ...
Posted
a month ago
Undisclosed
KL City
- Define test strategies, plans, scenarios, and acceptance criteria based on business and technical requirements.
- Integrate automated testing into CI/CD pipelines.
- Work closely with software engineers, AI/ML specialists, product managers, and other stakeholders to ensure product quality. ...
Posted
9 days ago
Undisclosed
KL City
- Drive the Stay Experience Platform program; translate insights to actionable improvements across departments.
- The Director of Quality Excellence is the strategic and operational champion of service quality, guest satisfaction, and continuous improvement across the hotel. This role integrates data-driven insights, Lean Six Sigma methodologies, and AI-enabled tools to elevate the guest journey, ensure compliance with brand and Forbes standards, and drive sustainable performance. Collaborating closely with all departments, this leader transforms feedback into action, SOPs into excellence, and innovation into measurable results.
- Quality Governance & Compliance ...
Posted
9 days ago
Undisclosed
KL City
- Develop, monitor, and improve Standard Operation Procedures (SOPs) related to regulatory and quality processes, ensuring adherence to latest regulatory, legislative, and quality standards set.
- Ensure established company Quality Management Systems (QMS - GDPMD/ GDPMDS/ GDP/ PV System/ ISO 9001) are effective and comply with the latest local and international standards/ requirements, including passing audits and inspections programs.
- Ensure Quality Agreements and Safety Data Exchange Agreement/ Pharmacovigilance Agreement are in-place with the right parties. ...
Posted
21 days ago
MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions
Undisclosed
KL City
- Bid Review and Evaluation - Review bids from suppliers and provide input for the technical bid evaluation.
- QA/QC Document SupportOffer input to the Inspection & Test Plan (ITP) and other supplier-related Quality Assurance/Quality Control (QA/QC) documents to support SICs in document review.
- Issue Resolution and Collaboration - Intervene and resolve issues that may arise in the inspection process by collaborating with Supplier Inspection Coordinators, Package Managers, Package Engineers, and the Procurement team. ...
Posted
a month ago
Undisclosed
KL City
- We are looking for an experienced Quality Assurance leader to drive service quality, operational excellence, and continuous improvement across our global Customer Service operations.
- This role goes beyond traditional quality monitoring. You will lead a team of Quality Analysts while leveraging customer insights, AI-powered quality programs, and Voice of Customer (VOC) data to identify improvement opportunities across Customer Service, Product, Operations, and Technology teams.
- You will play a key role in transforming quality assurance from a score-focused function into a strategic business partner that drives customer experience improvements and operational efficiency. ...
Posted
12 days ago
Undisclosed
KL City
- Perform exploratory and manual testing where automation isn't the right tool.
- Log defects with clear reproduction steps in our defect tracking system.
- Identify and resolve workflow and production issues; investigate user complaints and product issues. ...
Posted
a month ago
Undisclosed
KL City
- Develop and maintain test documentation (Test Plans, Test Cases, Issue Lists)
- Promote automation practices aligned with QA strategy
- Maintain and enhance in-house automation/testing tools ...
Posted
23 days ago
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