Monitor and ensure compliance with product registration, licensing, and regulatory submissions to the Medical Device Authority (MDA) and other relevant bodies.
Provide regulatory guidance and support during product launches, product changes, and business expansions.
Lead investigations of product quality issues, non-conformances, and customer complaints, implementing effective CAPAs.
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Review and close quality-related complaints, taking corrective and preventive actions to resolve issues
Foster the implementation of a good data management system in accordance to standards of good data safekeeping
Provide specialist technical advice and support to employees on quality assurance matters in accordance with established policies, procedures and legislative requirements
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Review and close quality-related complaints, taking corrective and preventive actions to resolve issues
Foster the implementation of a good data management system in accordance to standards of good data safekeeping
Provide specialist technical advice and support to employees on quality assurance matters in accordance with established policies, procedures and legislative requirements
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Champion food safety, hygiene, and risk management initiatives across raw materials, brewing, packaging, utilities, and finished goods operations.
Monitor and analyze quality performance indicators, identifying trends, risks, and opportunities to improve product quality, consumer satisfaction, and operational performance.
Drive corrective and preventive actions (CAPA) through root cause analysis, problem-solving methodologies, and continuous improvement initiatives.
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Coordinate and manage quality performance across the full process, including incoming materials, manufacturing processes, product shipment, and customer complaints; regularly review key quality data, reports, and trends.
Chair daily and periodic quality meetings; promote cross-functional collaboration with production, engineering, and other departments to resolve quality issues.
Track and drive the implementation of corrective and preventive actions (CAPA), ensuring effective closure and continuous improvement.
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Report audit outcomes and trends to management for governance and decision-making.
Conduct QA/QC technical compliance reviews, ensuring timely updates to procedures and quality documentation.
Perform quality performance analysis and reporting, including customer satisfaction metrics, quality incident rates, and competency gap assessments.
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A minimum of 5 years' experience in Strategy, Business Analyst or Consulting is highly valued.
Proficiency in the use of SQL is a MUST- you should be comfortable independently writing complex queries to extract and analyze large datasets
A proven ability to interpret data, identify gaps within current processes, and devise and implement strategic improvement plans are critical requisites for this role
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Assist the Head of Quality Department and his/her assigned nominees) on the following (but not limited to) matters:-
- Responsible in the operational techniques and activities used to fulfill the requirements for quality control.
- Conduct quality control activities for the products of the Company in accordance to the SOP i.e. colony-forming unit (CFU) assay, flow cytometry analysis, etc.
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To train and manage the warehouse team to solve day-to-day operational issues, achieving both short- and long-term performance goals.
Oversee daily warehouse operations while controlling and managing inventory levels and logistics to ensure efficient delivery of medical supplies and survey materials, with control of the cold chain when applicable.
Review and prepare workflows, space allocations, and action plans that meet company standards for productivity, quality, and customer service.
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