Support the transition to EPIC system, primarily in the tracking of quality indicators and audits. Includes redesigning data collection processes, data validation and identification of indicators available through EPIC.
Serves as an advocate for our customers on quality-related topics with the ability to effectively interact at all levels of customer organizations, including executive levels. Manage key customer complaint resolution processes while cooperating customer audits and implement world class quality practice in order to enact continuous improvement in all our manufacturing sites.
Coordinate monthly QASHE meetings with contractors and relevant stakeholders, prepare meeting minutes, and communicate OSHE initiatives, requirements, and updates to management, employees, contractors, and regulatory authorities.
Serve as escalation owner for critical supplier quality issues, including supply disruptions, major nonconformances, and regulatory findings tied to suppliers.
Lead data engineers and system developers in delivering data quality management functions in line with MAS data management guidelines and internal data policy