Monitor supplier quality performance metrics and trends, escalating emerging quality signals and trends to appropriate leaders and stakeholders in a timely manner.
Develop an action plan for regional coverage so that all existing and potential customers are met at regular intervals and that adequate cold calls, suspect calls and prospect calls are planned for the period to develop the potential pipeline.
5+ years in a QA, editorial, or production role reviewing business documents, spreadsheets, and slide decks for accuracy, formatting, and consistency before external delivery
Quality Governance: Own SOP lifecycle management and policy alignment with global standards. Embed risk-based compliance controls across business functions. Drive continuous improvement in quality systems and post-market surveillance.
Deep dive into operational workflows to understand the entire business ecosystems, develop effective tools to support local operations across the regions at scale
Competitive salary based on qualifications and experience
Annual performance bonus / increment
EPF, SOCSO & EIS contributions
Annual leave and medical leave
Medical benefits / outpatient coverage
Company-provided training and development opportunities
Opportunity to gain hands-on experience in ISO
Develop effective CAPAs through deviation investigations, quality event management, quality reviews, self-inspections, and external audits to drive continuous improvement of the quality management system.
Utilize existing tools (e.g., JIRA) for test tracking and perform various positive & negative testing in various Trade Finance Operations systems (e.g. case management systems, trade finance processing systems, Swift system)
Test Design & Execution Assistance: Assist functional QAs and test leads with the execution of regression test suites, smoke tests, and interface verifications across designated derivatives test environments.
Determine and implement optimal approach for laboratory equipment calibration, maintenance and operation. Ensure laboratory infrastructure and equipment function as intended.