Work closely with the SPEED architect, quantitative researchers, and the business to provide high ROI solutions that are aligned with both the business and the platform strategy.
Work with vendors, clients, carriers and technical staff on maintenance, optimization, and security of Cisco Unified Communications (UC) system. This includes but is not limited to troubleshooting infrastructure and services including CUCM, CUC, IMP, Jabber, Voice gateways, UCCX, PCCE, CMS and all other UC application.
Perform server hardware assembly, disassembly, component replacement, and repair involving compute, storage, NICs, power modules, fans, memory, and GPU servers as applicable.
Master Complex Problem Solving: Collaborate with cross-functional teams to diagnose complex network incidents, performing deep root-cause analysis to prevent recurrence
Work with vendors, clients, carriers and technical staff on maintenance, optimization, and security of Cisco Unified Communications (UC) system. This includes but is not limited to troubleshooting infrastructure and services including CUCM, CUC, IMP, Jabber, Voice gateways, UCCX, PCCE, CMS and all other UC application.