Collaborate closely with sales teams, project team, product & engineering team to ensure proposals are accurate, competitive, and technically achievable.
Respond to technical inquiries, prepare RFP/RFI responses, and clarify technical specifications throughout the entire sales cycle.
Conduct in-depth client research (industry challenges, workflows, KPIs, etc.) and produce a Client Requirements Specification document.
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Continuously scan externally for practical improvements, exploring new technologies, AI capabilities, and automation opportunities that simplify processes and elevate reward analytics
Partner with reward stakeholders to understand business needs, uncover opportunities, and translate reward data into actionable insights that inform decisions and bring reward value to life for managers.
Help the team stay race-ready by supporting key Reward priorities such as pay equity, global living wage, pay transparency, and transformation.
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Observability Implementation: You will support the observability culture by directly assisting developers to onboard their applications onto OpenTelemetry (Otel) for distributed tracing and metric collection. You will deploy and maintain the Grafana LGTM stack (Loki, Tempo, Mimir) and Grafana Alloy to implement designated alerting and notification strategies.
On-Prem Platform Stability: You will maintain and optimize our established on-premise infrastructure to ensure high availability and stability. This includes supporting our Docker Swarm cluster and RHEL-based internal VMs across segmented networks (Dev, Staging, Prod) according to standard operating and audit procedures.
Infrastructure as Code (IaC) & Configuration Management: You will write, maintain, and version-control clear IaC scripts (such as Ansible, Terraform) to consistently provision AWS infrastructure and maintain configuration baselines across both cloud and on-premise environments.
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