Develop, maintain, and continuously improve standard operating procedures (SOPs), work instructions, knowledge articles, and operational documentation to support consistent and sustainable service delivery.
Ensure payroll and statutory reporting and payments are processed with high accuracy and timeliness according to our SLAs and local legal requirements.
Supports the investigation of Human Resources issues and trends (e.g. market competitor benchmarking, employee survey feedback) within the business area to help to identify improvement opportunity areas and supports the delivery of action plans
Ensure payroll and statutory reporting and payments are processed with high accuracy and timeliness according to our SLAs and local legal requirements.