Conducting necessary training, engaging necessary sales teams throughout the process, defining the KPI/requirements/sales targets to ensure a fair but constant push of products into the market, or obtain new account acquisitions and sales channels.
Maintaining and analysing customer records. Ensure customer satisfaction through regular visits, follow-ups, product recommendations, and timely issue resolution. Develop good business relationships with both new and longstanding customers / dealers to help fuel innovation plans, provide proper sales support/updates, and ensure continued market coverage.
Provide sales forecasts to support inventory planning and reduce stock issue situations.
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Understanding customer requirements and serving as a consultant.
Developing the business and expanding company sales by sourcing & identifying new leads within planet earth.
Acting as an account manager between the company and clients as well as closing sales, collecting payments, resolving customer complaints to ensure maximum client satisfaction.
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