Establish, implement, and continuously improve O&M policies, standard operating procedures (SOP), maintenance procedures (MOP), emergency operating procedures (EOP), and emergency response plans. Organize routine inspections, emergency drills, and technical training for the operations team.
Act as the primary liaison with clients and facility owners, prepare and submit regular operational reports, and coordinate on-site operational requirements and service requests.
Participate in data center infrastructure upgrades, expansion projects, and site acceptance activities, ensuring compliance with safety standards and project requirements.
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