Resolves problems by clarifying the customer’s question/issue, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment and following up to ensure resolution.
Work closely with the internal Business Development and Product teams to ensure customer satisfaction.
Candidate must possess at least a Diploma or Degree in Computer Science/Information Technology or equivalent.
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To learn and practice facilitation and communication skills with a wide range of people, including: how to ask generative questions, how to manage the energy of a small group and involve quieter people in the group’s discussion, and how to explain ideas in accessible ways.
To apply and build on current skills to contribute to creating positive change in helping more youths access practical knowledge to improve their mental well-being.
Be a Student/ Undergraduate from ITE, Polytechnics, Autonomous Universities, or other educational institutions (e.g. private education institutions and overseas institutions).
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Strategic Management: By partnering with our Assistant Director on budget preparation, impact reporting, and data-driven proposals, you’ll help shape the future of our programmes.
A Proven Leader: You have at least 2 years of experience leading or managing a team.
Education: You hold a Bachelor’s Degree in any field.
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Support the Go-Together Operation Team Lead in planning and executing the full 26-week programme (planning, selection, diagnosis, and acceleration stages).
Coordinate day-to-day operations and logistics across multiple cohorts to ensure smooth programme delivery.
Assist in the selection process, onboarding, and management of coaches and participating startups.
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Collaborate closely with the AI team to design and implement innovative features for a new AI assistant, ensuring cutting-edge performance and user experience.
Contribute at all phases of the development lifecycle
The platform reduces campaign setup time from hours to minutes.
Senior engineers in this team have real product ownership, shape technical strategy, and help define the foundation of AI-driven products used by modern marketing teams.
We are looking for a Senior Backend Engineer fluent in AI-assisted development workflows — someone who actively uses modern AI coding tools to build and ship production systems.
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