Leverage strong business understanding of service operations, including hardware, repair, diagnostics, service process, and customer journey contexts to translate and drive clear scope and objectives into technology development project lifecycles.
Team Management: Supervise, coach, and mentor landscape project and maintenance teams. Foster a collaborative environment by providing training and support, ensuring that all team members are equipped to perform at their best.
Support funding and resource mobilisation for the Centre, including securing research grants, industry-sponsored projects, service agreements, and other external funding streams.