Understand before you sell by identifying customers' challenges, existing systems and future requirements before recommending the right solution.
Work together with our technical team during site surveys and solution planning, allowing you to confidently handle larger and more complex opportunities as you grow.
Develop long-term accounts, not just one-time sales, by maintaining relationships and identifying future upgrades, maintenance and new project opportunities.
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Escalate complex or high-value prospect engagements to the Inside Sales Pioneer or appropriate senior sales personnel for strategic oversight.
Manage inbound enquiry calls and Whatsapp communications, ensuring appropriate routing or effective closure in accordance with established protocols.
Maintain accurate and comprehensive records of call outcomes, client particulars, and scheduled follow-up actions within the CRM system or designed tracking spreadsheet.
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Accelerate your career readiness with exposure to marketing support, documentation systems and process improvements within a technical SME.
Ready to keep operations running and customers satisfied? Join our team by working with us at Fortesvo Sdn Bhd, a humidity control engineering company serving commercial and industrial clients where practical admin work supports delivery and service excellence.
As a Business Administration Executive, you will be the backbone of daily operations, coordinating quotations, invoices, delivery orders, service documentation and basic accounting to keep enquiries and jobs on schedule. Your clear follow-up and customer communication will ensure sales, technical and operations teams stay aligned.
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