Design and maintain inspection frameworks, tools, and control plans to support production quality.
Coordinate with Production, Engineering, and Supply Chain teams to resolve quality-related issues and uphold customer satisfaction.
Oversee and analyze quality metrics, initiate corrective and preventive actions (CAPA), and drive root cause investigations using tools such as 8D, SPC, and FMEA.
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Coordinate and consolidate build performance report within factory NPI team and align quality statement to QPM (Quality Program Manager) & Program Manager.
Owner of the Safe Launch Control Plan / CTQ (Critical-To-Quality) / Process Control Plan and to drive Flawless launch results.
Lead for manufacturing location’s NPI/AQP Deliverables and confirms completion of the site’s quality documents required internally and by the customer during the initial launch phases of a product, in conjunction with NPI team.
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Collaborate closely with manufacturing sites to ensure seamless transition from design to production, including training facilitation and sharing of best practices and lessons learned.
Support customer complaint investigations during NPI, including documentation collection, in-process record review, and postmortem analysis.
Ensure effective deployment of control plans and support supplier development and management to meet quality expectations for NPI shipments.
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Collaborate closely with manufacturing sites to ensure seamless transition from design to production, including training facilitation and sharing of best practices and lessons learned.
Support customer complaint investigations during NPI, including documentation collection, in-process record review, and postmortem analysis.
Ensure effective deployment of control plans and support supplier development and management to meet quality expectations for NPI shipments.
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Support QAQC Manager in certification body, audit coordination, certification activities, and departmental improvement projects.
Monitor, maintain, and manage the validity of product certifications, approvals and applicable standards to ensure continuous compliance with regulatory, certification, and customer requirements.
Control, maintain, and distribute ISO documented information, procedures, work instructions, records, and Technical Files in accordance with established document control procedures.
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