Partner with engineering leaders, product managers, policymakers and operations to bridge user needs with technical and business realities, ensuring solutions are both meaningful to users and implementable at scale
Brand and Supplier Management: Build strong relationships with brands and suppliers, negotiate commercial terms, and secure competitive product, pricing, marketing, and stock commitments.
What You'll Do:• Develop product vision with Customer and ensure that there is material value to the product;• Conduct operations redesign to ensure efficiency and effectiveness• Translate product vision into features;• Document the user stories for each capability domain to achieve the product vision;• Work with the business owner to groom and prioritise the product backlog;• Ensure that backlog items are sufficiently analysed, documented and ready for sprint planning and development;• Coordinate day-to-day delivery activities across business stakeholders and the delivery team, including the tracking of sprint commitments, actions, dependencies, decisions and impediments;• Define integration requirements to enable smooth integration between the AI tool and the case management system;• Perform business review to ensure product quality during each sprint;• Demo the product increment during sprint demo;• Develop and maintain the UAT test plan with the Software Quality Engineer;• Lead sprint retrospective; and• Build business case to ensure alignment with product vision
Identify potential risks during the rollout process, develop mitigation strategies, and address any challenges to ensure smooth execution and timely delivery
Engage and influence across senior leaders of various control partners such as Business Controls, COO, Global Banking Risk, Global Financial Crimes Compliance (GFC), Global Compliance and Operational Risk (GCOR), and other key stakeholders such as Operations & Technology on GPS risk matters
Critically evaluate product specifications and documentation during product development, ensuring consistency with pricing strategy and regulatory requirements.
Strong stakeholder engagement and facilitation skills, with the ability to build alignment and secure buy-in across different levels, including technical teams, vendors, partners and diverse stakeholder groups.