Full lifecycle involvement — Support chatbot features end to end: problem framing, impact sizing, prioritization, system design, launch, and data-driven iteration.
Draft, iterate and optimize targeted prompts for various model training and evaluation scenarios, and conduct in-depth analysis of model outputs to identify deficiencies, biases and failure patterns, so as to optimize prompt design and clarify data iteration requirements.
Participate in research, competitive analysis, and product requirement development for scenarios such as multi-currency pricing, complex billing and pricing calculation logic, and “top-up and consumption” models.
Product Analysis: Analyse user feedback, competitor research and relevant data to identify product issues, propose improvement recommendations, and support continuous product iteration.
Work with data science and engineering teams to explore the use of LLM and AI models for improving chatbot interactions, recommendations, and user targeting.
Build intelligent, scalable and reusable risk strategy capabilities that can be rapidly adapted across different products, business scenarios and emerging abuse patterns.
Agentic Workflow Design: Help design multi-step AI workflows involving task planning, tool use, retrieval, permissions, human review, escalation, and failure recovery. Ensure that agentic systems are observable, controllable, and appropriate for high-impact governance decisions.
Draft, iterate and optimize targeted prompts for various model training and evaluation scenarios, and conduct in-depth analysis of model outputs to identify deficiencies, biases and failure patterns, so as to optimize prompt design and clarify data iteration requirements.
Understand product positioning and key IAM capabilities (authentication, authorization, and service accounts), and support internal communications by articulating product value and developer/customer workflows to stakeholders
Understand product positioning and key Product Access features, and support internal communications by articulating product value and customer workflows to stakeholders
Participate in research, competitive analysis, and product requirement development for scenarios such as multi-currency pricing, complex billing and pricing calculation logic, and “top-up and consumption” models.