• Ensure company products meet customer expectations, needs and quality standard consistently.
• Develop quality-process links with customers in line with the Quality Management system (including: IAFT 16949, ISO 9001, AS 9100) Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Controls Plans, Failure Mode and Effect Analysis (FMEA) and Supplier Quality Assurance (SQA) processes and oversee continued compliance and embedding across the business.
Compile list of outstanding ISO20K audit finding by internal and external auditors and follow up with the action owners on the resolution and evidence collection.
Update the 'Audit Master list' for every Corrective Action/Preventive Action (PA/PP) generated in all ISO20K audits conducted by internal and external auditors.
Compile all DTD feedback on the Notification Report on All PA/PP ISO20K by internal and external auditors quarterly.
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Plan, allocate and execute aircrafts movements taking into consideration of performance restrictions, station constraints and management requirements to ensure smooth scheduled aircraft operations.
Involve and collaborate in decision making with OCC and relevant Operations Management during major operational disruption
Managing operational control of Firefly operated aircrafts.
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Prepare and maintain structured documentation including process maps, business requirements, functional specifications, meeting notes, and action logs.
Liaise with business users, technical teams, and stakeholders to clarify requirements and ensure alignment throughout project execution.
Design, develop, configure, and maintain automation workflows and digital solutions using RPA and related technologies.
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Understand business requirements, drive analysis, support and assess gaps, impacts and requirements on application/solution supported.
Manage project and solution deliveries in alignment with business requirements. Explore and implement enterprise-wide technology enablement in accordance with business strategy and the latest technologies.
Lead and manage the implementation of solutions in meeting user’s requirements and objectives.
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