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Collaborate with cross functional teams, especially Sales & Marketing team, Procurement team, Finance team and Project Management team to ensure smooth process of processing sales orders, invoices, and tracking of accounts receivables.
Manage marketing databases & CRM systems. Ensure all the important information on leads, opportunities, projects etc. are recorded and tracked. Identify potential risk and propose improvement actions to be taken.
Collaborate with cross functional teams to ensure smooth process of processing purchase orders and payments to vendors.
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Accurately document service details, respond to customer inquiries and complaints, and follow up on pending services or unresolved issues to maintain high customer satisfaction.
Supervise the quality of completed work, conduct final vehicle inspections, and manage proper handover to customers.
Perform daily opening and closing tasks, including answering phone calls, handling walk-in customers, and processing payments.
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Propose and pitch concepts and creative ideas to clients
Assisting with account growth and new business opportunities
Support in all aspects of projects, from ideation, problem solving, estimating costs, managing budgets, and writing reports for the clients and agency management team
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Lead or Drive Continuous Improvement (CI) Projects under the scope of Product, Process and Operational Technical. Support CI Projects under Quality & Compliance Pillar. Collaborate with internal or cross-function team for CI Projects.
Ensure accurate documentation of all Technical Documents, Experiment Design, Trial, Test Results, SOP, Quality & Compliance Records for I&R and CI Projects.
Lead Product Market Research, data collection & analysis, report preparation & presentation.
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Compliance & Audits: Ensure all purchased materials strictly comply with Halal, HACCP, and quality standards. Prepare documentation and support both internal and external audits.
Cross-Functional Collaboration: Partner closely with Central Kitchen, Finance, and Outlet Managers to fulfill operational needs and support new product rollouts.
Reporting & Leadership: Manage and mentor the procurement team, submit monthly purchasing reports by the 6th of each month, and handle ad-hoc operational tasks as needed.
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Compliance & Audits: Ensure all purchased materials strictly comply with Halal, HACCP, and quality standards. Prepare documentation and support both internal and external audits.
Cross-Functional Collaboration: Partner closely with Central Kitchen, Finance, and Outlet Managers to fulfill operational needs and support new product rollouts.
Reporting & Leadership: Manage and mentor the procurement team, submit monthly purchasing reports by the 6th of each month, and handle ad-hoc operational tasks as needed.
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