To conduct provider training sessions and proactively communicate with panel providers on new procedures and/or urgent updates to daily operational requirements of AIA.
To oversee and track swift resolution of operation issues related to internal AIA processes through active operations meeting, collaboration with operation teams and interventions.
To suggest system/process enhancements to ensure, leakages or for operational efficiency as required by Corporate Solutions Department/ Policy changes/ Regulatory changes. s and/or urgent updates to daily operational requirements....