AI & Automation Explorationo Explore how AI tools (e.g. forecasting models, copilots, automation) can improve planning workflowso Pilot small use cases (e.g. automated insights, anomaly detection, demand sensing concepts)o Support building business cases for scaling solutions
Continuous Improvement Projectso Map current planning processes and identify inefficiencieso Design and implement improvements (tools, templates, dashboards)o Standardize best practices across markets
Data & Dashboard Developmento Build and maintain dashboards (e.g. forecast accuracy, bias, KPIs)o Improve data usability for planners and stakeholders...
You will join the Demand Planning & S&OP team for FrieslandCampina Professional Asia, supporting a fast-growing business that delivers dairy solutions to the heroes of food - baristas, bakers, chefs, and foodservice operators across channels such as Coffee & Tea (C&T), Quick Service Restaurants, and Industrial. In this internship, your main mission is to drive continuous improvement in demand planning, with a strong focus on leveraging AI and analytics to enhance how we forecast and plan. You will work closely with demand planners, commercial teams, supply planning, and regional stakeholders to identify opportunities, test solutions, and deliver tangible improvements.
Key Responsibilities
• Forecast Accuracy & Deep Diveso Analyze forecast vs. actual performance across marketso Identify root causes of varianceso Translate insights into actionable recommendations...
Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation....
Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation....