Escalation & Coordination: Serve as the primary escalation point for brokers and intermediaries, and act as the central coordinator for high-value jumbo group quotes.
Cross-Functional Collaboration: Partner with internal departments - including Policy Administration, Underwriting, Pricing, Claims, and Customer Service - to ensure seamless service delivery.
Strong sales-driven mindset with a demonstrated ability to manage pipelines, follow up consistently, and close deals.
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The consultant is expected to possess strong knowledge of SAP S/4HANA architecture and its impact on maintenance business processes. This includes experience in solution design, testing, deployment, data migration, user acceptance support, and post-go-live stabilization activities.
A critical aspect of the role is ensuring compliance with role governance and security standards. The consultant must understand SAP authorization concepts, access management processes, and Segregation of Duties (SoD) requirements, while working closely with governance and security teams to support audit and compliance objectives.
The role requires strong cross-functional knowledge and the ability to support integration between SAP PM and related SAP modules, including Permit To Work (PTW), Materials Management (MM), Finance and Controlling (FI/CO), Project Systems (PS), and other enterprise applications. The consultant should understand how maintenance processes impact procurement, inventory, project execution, costing, and financial reporting.
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• Lead the product planning, development, and continuous enhancement of POS, Retail Management Systems, CRM, and other enterprise software solutions.
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Design and demonstrate technical workflows and integrations across the desktop product suite — leveraging APIs, data integrations, and client systems — to deliver measurable value within trading, analytics, and risk environments
Build and maintain strong client relationships through regular engagement, including training sessions, on-site floor walks, and virtual meetings
Support the development and rollout of new product initiatives, acting as a subject matter expert and key point of contact for priority markets and products.
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Collaborate with internal departments and external support agencies to develop and successfully execute segment activity including global advertising planning (media, creative and content), PR, product launches, events, and reseller/channel campaigns and programs.
Exposure to martech such as CRM, CMS, project management platforms and other marketing tools.
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