Our client is a dynamic start-up specialising in residential and commercial cleaning services. They provide tailored cleaning solutions including regular cleaning, deep cleaning and move-in/move-out cleaning.

We are looking for a Scheduler & Recruitment Coordinator who can manage day-to-day cleaner scheduling while also supporting the recruitment of cleaners as the business grows.

Position: Scheduler & Recruitment Coordinator
Location: Fully Remote

Responsibilities:

Scheduling & Customer Service
Manage and adjust cleaner schedules using Launch27 and WhatsApp
Coordinate bookings and ensure cleaners are assigned according to availability and job requirements
Communicate with clients to confirm appointments, answer enquiries and provide good customer service
Answer calls via JustCall
Prepare and send cleaning quotes/estimates using the L27 system
Follow up with clients on pending quotes, revisions and bookings
Handle last-minute changes, cancellations and urgent scheduling matters
Communicate job details, updates and changes to cleaners via WhatsApp
Liaise with clients regarding timing, availability and special requirements
Maintain accurate records of bookings, client preferences and cleaner assignments
Recruitment
Assist with the recruitment and sourcing of cleaners to support business growth
Post job advertisements and source potential cleaner candidates through relevant channels
Screen applicants and conduct initial phone/online interviews
Assess candidates based on experience, availability, communication skills and suitability for cleaning assignments
Coordinate interviews, trial shifts and onboarding with shortlisted candidates
Maintain a pipeline/database of available cleaners
Follow up with candidates and keep recruitment records updated
Work closely with the supervisor to ensure sufficient cleaner manpower is available for scheduled jobs

Other

Assist with social media content and Canva editing where required
Handle other ad-hoc tasks assigned by the supervisorRequirements:
Minimum 1 year of customer service or coordination experience
Previous experience in the cleaning industry is a MUST
Experience coordinating cleaners, managing bookings and handling client enquiries
Experience with cleaning quotations/estimations is an advantage
Some experience in recruitment, candidate sourcing or interviewing will be an advantage
Able to communicate fluently in English, both written and spoken
Comfortable working night shifts
Highly organised and detail-oriented
Strong communication and people skills
Able to handle urgent requests and last-minute changes efficiently
Independent and able to work with minimal supervision
Experience as a cleaner is an added advantage
Experience managing social media content and using Canva is an advantage

Remuneration packages:

RM3,000/month (TBC)
Independent Contractor arrangement
No statutory contributions or leave benefits
1–2 week trial period before confirms the appointment

This role is within the capacity of an independent contractor as the candidates are not residing in Canada, no leave benefits during trial and probation. Break time will be advised.

Working Arrangement

Fully Remote
8:00 AM – 4:00 PM Vancouver PST / 11:00 PM – 7:00 AM Malaysia Time
Break time as advised
Working Days: Monday night to Saturday morning (5-day work week)

Pay: RM2,500.00 - RM3,300.00 per month

Application Question(s):

Are you comfortable with NO statutory contributions?
Are you comfortable working from 11:00 PM to 7:00 AM Malaysia Time?
What is your salary expectation?

Experience:

cleaning industry: 1 year (Preferred)

Work Location: Remote

1 Work From Home Polymorph Enterprise Jobs - October 2026

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Scheduler - Recruitment Coordinator (Cleaning industry experience is a MUST)