Work closely with Vendors/Partners, Product Development, other Engineering units and Operations for related system implementations and change requests.
Recognise pertinent issues and red flags to ensure the achievement of strategic and financial targets through monitoring, tracking and reporting the performance of BUs, subsidiaries, JVs, associates, and other partnerships
Troubleshooting and Support: Provide post-implementation support and resolve issues related to the SAP PM/PP module. Troubleshoot technical and functional issues and work on system enhancements to meet changing business needs.
Client Champion: Proactively communicate with clients, providing regular updates on campaign performance, industry trends, and new opportunities. Manage client expectations effectively and ensure their satisfaction with our services.
Client Leadership & Stakeholder Management: Support the team in managing day-to-day client communication and requests. Participate in client conversations, assisting with the preparation of media plans, performance updates, and new opportunities under guidance.