Adapts departmental plans and priorities to address resource and operational challenges & provides guidance to associates, colleagues and/or customers.
Applies understanding of the business and how own area integrates with others to achieve departmental objectives.
Partner with Project Team and customers on P2P processes and tasks migration into CFS.
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Configure SAP S/4HANA MM: Configure SAP S/4HANA MM systems to meet clients' specific needs, ensuring seamless integration with existing systems and processes.
Deliver Client-Facing Solutions: Deliver tailored solutions that meet clients' unique business requirements, providing guidance and support throughout the implementation process.
SAP S/4HANA MM Solution Design: Experience with designing and implementing SAP S/4HANA MM solutions to meet business requirements, optimizing procurement, inventory management, and logistics operations.
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Deliver Solution Expertise: Leverage your expertise in SAP S/4HANA PP to deliver high-quality solutions that meet clients' needs and drive business value.
Optimize Production Planning: Help clients optimize their production planning operations, improve manufacturing efficiency, and reduce costs through effective SAP S/4HANA PP solution implementation.
SAP S/4HANA PP Solution Design: Experience with designing and implementing SAP S/4HANA Manufacturing based Production Planning (PP) solutions to meet clients' business requirements.
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Collaborate Across IBM & Partners: Work with IBM client engineering, ecosystem partners, and marketing to co-create client solutions and execute campaigns.
Promote Modern Integration Practices: Guide clients on best practices such as API-first design, event-driven architecture, and cloud-native integration
Collaborate with hyperscalers (e.g., Azure, AWS,) for marketplace and co-sell motions
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Review against Client billing processes and finalise the invoice with required supporting documentation (e.g., signed Client Schedule, PO, copies of third-party invoices being recharged, etc.)
Approve and post accounting entries
Dispatch to the Client the invoice and supporting documentation according to the Client's billing process
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Manage and monitor PTP process with proper controls and high attention to detail to ensure complete, accurate and timely payment processing to vendors, providing accurate and timely management information and reconciliations as required.
Liaise with internal/external stakeholders as and when necessary
Organize and coordinate Service Review Meeting
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Manage and monitor PTP process with proper controls and high attention to detail to ensure complete, accurate and timely payment processing to vendors, providing accurate and timely management information and reconciliations as required.
Liaise with internal/external stakeholders as and when necessary
Organize and coordinate Service Review Meeting
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Outputs & Deliverables : Maintaining SOPs, Annexes and training materials for 1st level support. Prepare and share knowledge base documents in timely manner or for the requested deadline
Employees are responsible for performing their duties in line with the SHE (Safety, Security, Health and Environmental Protection) Guidelines and the applicable law. It is required to complete the mandatory training courses and follow procedures and instructions accordingly
You bring the following skills and competencies: Experience in supplier relationship management. Basic understanding of procurement support. Familiar with ticketing tools
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Creating/maintaining and following up cases/tickets in the adequate quality and in timely manner – within 24 hours if possible- in order to achieve the best response and end-to-end resolution time
Proceed with role ownership tickets in timely manner according to the guidelines
Responsible for first level issue resolution and being able to make decision on further actions for completing and resolving the upcoming requests and issues
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Creating/maintaining and following up cases/tickets in the adequate quality and in timely manner – within 24 hours if possible- in order to achieve the best response and end-to-end resolution time
Proceed with role ownership tickets in timely manner according to the guidelines
Responsible for first level issue resolution and being able to make decision on further actions for completing and resolving the upcoming requests and issues
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Support the development/changes in systems, transactions and processes. This includes preparing and updating process documentation and process improvement initiative.
Provide support to team lead and team members in activities to enhance the effectiveness of the team.
Providing language and communication support in Japanese for team lead. (advantageous)
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Assist in data collection, analysis, visualization and management for IT projects, ensuring data accuracy and security, and providing insights that support our consulting and business development initiatives.
Maintain project documentation, including project plans, reports, and status updates, to ensure effective communication within the team and support our consulting and business development efforts.
Stay current with the latest IT trends and technologies through research and innovation. Assist in project development and provide recommendations for improving or enhancing current projects, aligning them with our business development strategies.
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